How Can We Help?
Search for answers or browse our knowledge base.
-
Retro C
-
-
- Articles coming soon
-
- How to Replace the Retro C's Computer
- Configuring the Touchscreen Computer's "Power-On"
- How to replace micro USB on the display computers
- How To: Transfer Files to the Retro C
- How to replace the USB hard drive on the touch screen computer
- New computer set bios power on
- Old computer set bios to power on
- TouchScreen Flip / Mirror Issue
-
-
-
- Stuck Angle or Centerline - How to Recover & Recalibrate
- Replacing an Angle Encoder
- Angle movements over run when going to position.
- Angle (Arch) Movements - Overview
- Angle Chains - Proper Chain Tension
- Diagnosing Unknown Noises Coming from Blade Motor
- Pivot Point Check
- Power or Wiring Troubleshooting for Angle Motors or VFDs
-
- Stuck Angle or Centerline - How to Recover & Recalibrate
- How To: Calibrate Centerline 1-5
- How To: Calibrate Centerline 1-5 (Advanced)
- Centerline (Vertical) Movements - Overview
- Replacing a Centerline Encoder
- Replacing a Centerline Gearbox
- Checking the Centerline Maximum & Minimum (Max & Min) Height Setting
- How to set the "Minimum" position for Blade #5
- How to Tighten the Centerline Slides
- How To: Tension The Centerline Chains
-
-
-
- Common Retro C issues and solutions
- Countdown Timer / E-Stop Troubleshooting
- Scrap Belt or Scrap Incline VFD Disconnected: Troubleshooting
- Stuck Angle or Centerline - How to Recover & Recalibrate
- TouchScreen Flip / Mirror Issue
- Troubleshooting: Encoder Unplugged Error
- Troubleshooting: The Stationary or Carriage Side Horizontals Won't Move Anymore
-
-
Linear Pickline
-
Plant One Projection
-
SmartConveyor
-
Sticker Printer
< All Topics
Print
Material Feed Loss of Synchronization Issue
Updated
Material Feed Chain Loss of Synchronization Issue
Loss of synchronization between the left and right material feed chains can occur when there is a disproportional amount of load on the side or the other.
STEPS TO DIAGNOSE THE ISSUE
- Check the load on the conveyors within the software
- Verify that nothing is mechanically jamming the conveyors. Example: Cotter pin sticking out or a small piece of wood.
- Using the software check which side shows the error most by moving each side independently.
- Check the encoders to make sure that they are secure and not moving or rotated.
- If the error persists you will need to replace an encoder.
If you have determined that you need to replace the encoder please see this article for additional instructions:
Table of Contents