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Recalibrate the Touchscreen

Before You Begin

Record the current settings and any message shown on the screen before making changes. Close active jobs normally, and change only the settings identified in this article.

Recalibrating the touchscreen on your Retro C is really easy to do and can be completed in less than 5 minutes. If you find that when you touchscreen the cursor is off the steps outlined here can help tremendously.

Video showing you exactly what to do

STEP BY STEP HOW TO:

  • Step 1: Press on the “Repair” button
Repair button on the Retro C touchscreen.

Step 2: Press on “System Settings” (Factory Only)

System Settings button in the Repair screen.

Step 3: Enter the factory default code: 2718

Factory-code entry screen for touchscreen calibration.

Step 4: Press the Calibrate Touchscreen button

Calibrate Touchscreen button in System Settings.

Step 5: A message will pop up asking if you really want to recalibrate the touchscreen, press the “Yes” button to continue.

Confirmation prompt for starting touchscreen calibration.

Step 6: A red cross hair will pop up in all the top left of the screen. You should press the very center of those cross hairs. You will do this three more times and the screen will be recalibrated.

Calibration crosshair that must be pressed at its center.

Confirm the Result

After restoring the machine through the approved startup procedure, confirm that the position or count changes in the correct direction, returns consistently, and reaches the commanded value without an encoder, calibration, or overrun warning.

If the issue remains, record the exact on-screen message, affected component, indicator-light state, and the last change made. Provide those details to Enventek Technical Support; do not repeatedly recalibrate or replace parts without identifying the cause.

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