Help Center
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Retro C
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- Articles coming soon
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- Angle (Arch) Movements - Overview
- Angle Chains - Proper Chain Tension
- Angle movements over run when going to position.
- Diagnosing Unknown Noises Coming from Blade Motor
- Power or Wiring Troubleshooting for Angle Motors or VFDs
- Replacing an Angle Encoder
- Stuck Angle or Centerline - How to Recover & Recalibrate
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- Centerline (Vertical) Movements - Overview
- Checking the Centerline Maximum & Minimum (Max & Min) Height Setting
- How to set the "Minimum" position for Blade #5
- How to Tighten the Centerline Slides
- How To: Calibrate Centerline 1-5
- How To: Calibrate Centerline 1-5 (Advanced)
- Replacing a Centerline Encoder
- Replacing a Centerline Gearbox
- Stuck Angle or Centerline - How to Recover & Recalibrate
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- Common Retro C issues and solutions
- Countdown Timer / E-Stop Troubleshooting
- Scrap Belt or Scrap Incline VFD Disconnected: Troubleshooting
- Stuck Angle or Centerline - How to Recover & Recalibrate
- Troubleshooting: Encoder Unplugged Error
- Troubleshooting: The Stationary or Carriage Side Horizontals Won't Move Anymore
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Linear Pickline
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- Cable Pull System (Emergency Stop)
- Foot Pedal
- Front Conveyor Sensor
- How To: Re-Teach a Sensor
- Installing the Brain Box in the Linear Pickline
- Kindle Fire 8 Configuration
- Linear Pickline - How to Tension the Chain
- Linear Pickline & Conveyor Sensor Integration
- Linear Pickline Installation Requirements
- SmartConveyor Lumber Stop (Air Stop)
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Plant One Projection
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SmartConveyor
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Cart Puller: Encoder Slipping
Updated
Please follow the step below to make sure that the encoder isn’t slipping
- Step 1: Remove the encoder’s protective cover

- Step 2: Check the set screw or collar (depending on which style encoder you have) and make sure they are not loose.
Style 1:

Style 2:

- Step 3: Run the Cart cycle test (steps are at the bottom of the KB document) https://enventek.com/knowledge-base/cart-puller-hook-calibration/
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