Search for answers or browse our knowledge base.
-
Retro C
-
-
- Articles coming soon
-
- Replace the Retro C Computer
- Configure the Touchscreen Computer to Power On Automatically
- Replace the microSD Card in a Display Computer
- Transfer Files to the Retro C
- Replace the USB Drive in the Touchscreen Computer
- Configure a Newer Computer to Power On After an Outage
- Configure an Older Computer to Power On After an Outage
- Touchscreen Pointer Is Flipped or Mirrored
- Replace the Retro C Touchscreen USB Drive
-
-
-
- Recover and Recalibrate a Stuck Angle or Centerline
- Replacing an Angle Encoder
- Angle Movement Overruns the Commanded Position
- Angle (Arch) Movement Overview
- Angle Chains – Proper Chain Tension
- Diagnose Unknown Blade Motor Noises
- Pivot Point Calibration Check
- Troubleshoot Power or Wiring for Angle Motors and VFDs
- Dirty Saw Head Slide: Symptoms and Cleaning
-
- Recover and Recalibrate a Stuck Angle or Centerline
- Calibrate Retro C Centerlines 1–5
- Advanced Centerline Recovery When Calibration Is Far Out
- Centerline (Vertical) Movement Overview
- Replace a Centerline Encoder
- Replacing a Centerline Gearbox
- Check the Centerline Maximum and Minimum Height Settings
- Tighten the Centerline Slides
- Adjust Centerline Chain Tension
-
-
- Third Scrap Drive Wiring and GS23 Programming
- Adjust or Tighten the Scrap Conveyor Belt
- Configure the Scrap or Incline Conveyor to Always Run
- Replacing the Scrap Motor
- Scrap Belt: Support Roller Replacement
- Scrap Belt Sweeper Adjustment and Inspection
- Scrap Belt Tracking and Alignment
- Retro C Scrap System Overview and Daily Checks
-
-
- VFD General Reference and Troubleshooting
- Drive (VFD) Disconnected Warning: Diagnosis and Recovery
- GS1 and GS2 VFD Reference
- GS20 VFD Reference
- GS20 ACM/DCM Common Wiring
- GS20 Standard VFD Wiring Reference
- GS3 VFD Reference
- Program a Replacement CFW Drive
- GS VFD Overvoltage Warning: Diagnosis and Safe Response
- VFD Replacement Options
- Yaskawa V1000 Blade Programming
- Program an AutomationDirect GS23 VFD
- Common VFD Wiring to VC1s
-
- Replace and Commission a VC1
- Replace a VC1: Mechanical and Electrical Procedure
- Add a Delay Diode Jumper to a VC1
- Configure the Software After Replacing a VC1
- Temporary 24 V UPS Bypass: Qualified-Technician Procedure
- VC1 Standard Jumper Removal
- 24 AWG-to-22 AWG VC1/VFD Cable Upgrade Wiring Reference
- VC1 Status Lights and Startup Diagnosis
-
- Encoder Wiring Diagram
- Stationary and Carriage Panel Cable Entry Layout
- Troubleshoot Power or Wiring for Angle Motors and VFDs
- Replace the Wires and Hoses in the Energy Chain
- Temporary 24 V UPS Bypass: Qualified-Technician Procedure
- 24 AWG-to-22 AWG VC1/VFD Cable Upgrade Wiring Reference
- Common VFD Wiring to VC1s
-
-
- Common Retro C Issues and Solutions
- Countdown Timer Warning with All VC1s and VFDs Disconnected
- Scrap Belt or Scrap Incline VFD Disconnected: Troubleshooting
- Recover and Recalibrate a Stuck Angle or Centerline
- Touchscreen Pointer Is Flipped or Mirrored
- Encoder Unplugged Error: Diagnosis and Recovery
- Stationary or Carriage Horizontals Will Not Move
- Error Messages and Warnings: Quick Index
-
-
-
Linear Pickline
-
- Foot Pedal Controls and Troubleshooting
- Unexpected Conveyor Movement Caused by a Foot Pedal Contact
- Front Conveyor Sensor: Location and Diagnosis
- Kindle Fire 8 Configuration
- Linear PickLine – Conveyor Sensor Integration
- Linear PickLine – Installation Requirements
- Linear PickLine – Installing the Brain Box
- SmartConveyor Air Stop: Operation and Troubleshooting
-
-
Plant One Projection
-
SmartConveyor
-
- Cable Pull Emergency-Stop System
- SmartConveyor V40 Encoder: Route, Replacement, and Verification
- Foot Pedal Controls and Troubleshooting
- Unexpected Conveyor Movement Caused by a Foot Pedal Contact
- Front Conveyor Sensor: Location and Diagnosis
- SmartConveyor Dual-Pedal Controls
- SmartConveyor Air Stop: Operation and Troubleshooting
-
-
Sticker Printer
-
NexPlate
Conveyor Chain Tension – How to Properly Tension the Chain
Applicability
| Product | SmartConveyor |
|---|---|
| Subsystem | Conveyor chain and take-up adjustment |
| Hardware generation | Installed SmartConveyor systems; take-up layout varies by conveyor |
| Skill level | Maintenance technician |
| Lockout/tagout | Required before removing guards or adjusting the chain |
| Estimated time | 30–60 minutes |
| Tools or parts | Appropriate wrenches, straightedge, and facility-approved lockout devices |
Before You Begin
Safety: Stop the machine, follow the site lockout/tagout procedure, verify that hazardous energy is controlled, and release or secure stored mechanical and pneumatic energy before opening a panel, removing a guard, or adjusting components. Electrical work must be performed by a qualified technician.
Periodically checking the chain tension of your SmartConveyor(s) is normal and recommended. This article will go over the basics of how to adjust the tension and how to determine if it needs to be tightened or loosened
Step 1: Assess the chain tension. If the chain can be lifted over the track and flops beside the conveyor, as shown below, it is too loose and must be tightened.

If the chain cannot be lifted off the channel, it is too tight.
A properly tensioned chain can be lifted about 2–3 inches above the track at its midpoint, as shown below.

Step 2: To adjust the chain tension you will need two 3/4-inch open-end wrenches. First, loosen the locking bolt identified as 1 in the image below.

Next, loosen the jam nuts identified as 2. Adjust the appropriate nut to tighten or loosen the chain while keeping both sides even.
After adjusting the chain, tighten both jam nuts.
Confirm the Result
Reinstall all guards and restore energy through the approved startup procedure. Run a controlled no-load test, watching for binding, tracking changes, unusual noise, vibration, leaks, or unexpected movement before returning the machine to production.
If the issue remains, record the exact on-screen message, affected component, indicator-light state, and the last change made. Provide those details to Enventek Technical Support; do not repeatedly recalibrate or replace parts without identifying the cause.
What Correct Looks Like
- The chain is supported and cannot be lifted over the conveyor side.
- Both take-up sides are adjusted evenly and the chain remains aligned.
- The conveyor completes repeated starts and stops without binding, jumping, or abnormal noise.
- All guards are reinstalled before returning the conveyor to service.