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Retro C
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- Articles coming soon
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- Replace the Retro C Computer
- Configure the Touchscreen Computer to Power On Automatically
- Replace the microSD Card in a Display Computer
- Transfer Files to the Retro C
- Replace the USB Drive in the Touchscreen Computer
- Configure a Newer Computer to Power On After an Outage
- Configure an Older Computer to Power On After an Outage
- Touchscreen Pointer Is Flipped or Mirrored
- Replace the Retro C Touchscreen USB Drive
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- Recover and Recalibrate a Stuck Angle or Centerline
- Replacing an Angle Encoder
- Angle Movement Overruns the Commanded Position
- Angle (Arch) Movement Overview
- Angle Chains – Proper Chain Tension
- Diagnose Unknown Blade Motor Noises
- Pivot Point Calibration Check
- Troubleshoot Power or Wiring for Angle Motors and VFDs
- Dirty Saw Head Slide: Symptoms and Cleaning
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- Recover and Recalibrate a Stuck Angle or Centerline
- Calibrate Retro C Centerlines 1–5
- Advanced Centerline Recovery When Calibration Is Far Out
- Centerline (Vertical) Movement Overview
- Replace a Centerline Encoder
- Replacing a Centerline Gearbox
- Check the Centerline Maximum and Minimum Height Settings
- Tighten the Centerline Slides
- Adjust Centerline Chain Tension
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- Third Scrap Drive Wiring and GS23 Programming
- Adjust or Tighten the Scrap Conveyor Belt
- Configure the Scrap or Incline Conveyor to Always Run
- Replacing the Scrap Motor
- Scrap Belt: Support Roller Replacement
- Scrap Belt Sweeper Adjustment and Inspection
- Scrap Belt Tracking and Alignment
- Retro C Scrap System Overview and Daily Checks
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- VFD General Reference and Troubleshooting
- Drive (VFD) Disconnected Warning: Diagnosis and Recovery
- GS1 and GS2 VFD Reference
- GS20 VFD Reference
- GS20 ACM/DCM Common Wiring
- GS20 Standard VFD Wiring Reference
- GS3 VFD Reference
- Program a Replacement CFW Drive
- GS VFD Overvoltage Warning: Diagnosis and Safe Response
- VFD Replacement Options
- Yaskawa V1000 Blade Programming
- Program an AutomationDirect GS23 VFD
- Common VFD Wiring to VC1s
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- Replace and Commission a VC1
- Replace a VC1: Mechanical and Electrical Procedure
- Add a Delay Diode Jumper to a VC1
- Configure the Software After Replacing a VC1
- Temporary 24 V UPS Bypass: Qualified-Technician Procedure
- VC1 Standard Jumper Removal
- 24 AWG-to-22 AWG VC1/VFD Cable Upgrade Wiring Reference
- VC1 Status Lights and Startup Diagnosis
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- Encoder Wiring Diagram
- Stationary and Carriage Panel Cable Entry Layout
- Troubleshoot Power or Wiring for Angle Motors and VFDs
- Replace the Wires and Hoses in the Energy Chain
- Temporary 24 V UPS Bypass: Qualified-Technician Procedure
- 24 AWG-to-22 AWG VC1/VFD Cable Upgrade Wiring Reference
- Common VFD Wiring to VC1s
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- Common Retro C Issues and Solutions
- Countdown Timer Warning with All VC1s and VFDs Disconnected
- Scrap Belt or Scrap Incline VFD Disconnected: Troubleshooting
- Recover and Recalibrate a Stuck Angle or Centerline
- Touchscreen Pointer Is Flipped or Mirrored
- Encoder Unplugged Error: Diagnosis and Recovery
- Stationary or Carriage Horizontals Will Not Move
- Error Messages and Warnings: Quick Index
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Linear Pickline
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- Foot Pedal Controls and Troubleshooting
- Unexpected Conveyor Movement Caused by a Foot Pedal Contact
- Front Conveyor Sensor: Location and Diagnosis
- Kindle Fire 8 Configuration
- Linear PickLine – Conveyor Sensor Integration
- Linear PickLine – Installation Requirements
- Linear PickLine – Installing the Brain Box
- SmartConveyor Air Stop: Operation and Troubleshooting
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Plant One Projection
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SmartConveyor
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- Cable Pull Emergency-Stop System
- SmartConveyor V40 Encoder: Route, Replacement, and Verification
- Foot Pedal Controls and Troubleshooting
- Unexpected Conveyor Movement Caused by a Foot Pedal Contact
- Front Conveyor Sensor: Location and Diagnosis
- SmartConveyor Dual-Pedal Controls
- SmartConveyor Air Stop: Operation and Troubleshooting
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Sticker Printer
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NexPlate
Cart Puller Encoder Slipping: Inspection and Verification
A slipping Cart Puller encoder causes the reported position to drift away from the hook’s actual position. This can produce inconsistent hook stopping points, repeated calibration changes, or hooks that do not return to the same marked location after a complete cycle.
Before adjusting calibration
Do not repeatedly recalibrate a drifting Cart Puller until the encoder and its mechanical connection have been checked. Calibration can hide the symptom temporarily, but the position will drift again if the encoder slips.
Inspect the encoder
- Lock out the Cart Puller and verify that it cannot move.
- Remove the encoder’s protective cover.

Style 1: Inspect the encoder set screw. Confirm that it is tight and seated correctly on the shaft.

Style 2: Inspect the encoder collar and its fasteners. Confirm that the collar is tight and cannot rotate independently of the shaft.

- Inspect the coupling, shaft, and bracket for looseness, wear, cracking, or misalignment.
- Inspect the encoder cable and connector for damage or a loose connection.
- After correcting the cause, reinstall the protective cover before operating the Cart Puller.
Verify with a cycle test
- Place a visible reference mark at the hook’s starting position and number the hooks if needed.
- Run a complete Cart Puller cycle using the approved test procedure.
- Check whether each hook returns to the same marked position.
- Repeat the cycle. Consistent return positions indicate that the encoder is no longer slipping; continued drift requires further mechanical, wiring, or encoder diagnosis.
Recalibrate only after the drift is corrected
If the hooks return consistently but the reported position is offset, complete the Cart Puller Hook Calibration. After calibration, repeat the cycle test and verify normal hook placement with more than one board length.