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There are a few ways to diagnose the issue. Get a known working good cable and run it into the VC1 for the movement. Note: In order to know which vc1 it runs into the check screen will indicate it. The vc1’s are labeled V(Number) IE V12. They are the same in the electrical box.
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If you find that one or more of the horizontals don't move in or out anymore you more than likely have one of two issues.
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Following the correct mounting of both the PSM Power Supply and the Battery Connector Module (BCM), the following steps shall be followed to ensure correct connection and commissioning of the system.
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Due to the microchip shortage in version 1.60 of the Retro C software Enventek has significate changes in order to support multiple vfd’s (Variable Frequency Drives). This comes at a time when our main supplier of VFD’s retired a product and new products are hard to get. In 2022 Enventek has worked to keep your Retro C products running by providing support for multiple drives in the same location. Current drives supported are listed below.
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